IT or Information Technology - Any activities relating to computers, including hardware, software and communication with or between computers.
General Computer Usage - Basic operation of a personal computer or a workstation that is connected to a remote computer.
Standard Office Software - Programs for personal computers that allow the user to create and manipulate email, documents, spreadsheets and presentations.
Packaged Software - Programs which perform a specific function, such as accounting or engineering design. If you need training in a specific package, please provide the package name in the comments.
Computer Operations - Routine tasks to operate a server or larger computer, such as backups, attaching new devices and software upgrades.
Technical Support - Answering questions and resolving problems encountered by computer users in your organization.
Information Security - The implementation of programs and practices that protect the integrity and safety of computer programs and information.
Internet Usage - Techniques for accessing information on the Internet safely and efficiently.
Network Administration - Network Administration maintains connections between local computers and/or computers at other locations. Network Administration tasks include adding new users and computers to the network, and maintaining security across the network.
Server Support - Maintaining the programs and information stored on a server computer at your location.
IT Certifications - Many manufacturers of computer hardware and software designate coursework and/or testing to certify individuals as competent in a specific product or activity. For example, a Microsoft Certified Database Administrator will have tested abilities to design, implement and administer Microsoft SQL Server databases.