Reputation Marketing in Chattanooga
Reputation marketing is today's word of mouth advertising.
People love doing business with companies they can trust. And, how do they know which company to trust? More than likely they are making that decision based on a suggestion from a friend or an online review.
Fair and accurate reviews are the key to maintaining and improving your online reputation. With 75% of mobile users now owning smartphones, proper management of your online reputation is more important than ever. Happy customers can easily leave a positive review, but a bad customer experience can quickly lead to damaging comments.
Interactive ID can guide you through a few easy steps to help improve your company's reputation by:
- Engaging your community
- Creating an experience that makes customers want to write a review
- Asserting yourself as an authority on the subject matter
- Contributing to publications
- Writing blog posts
- Being available to the media as an expert
- Continuing relationships with the customer beyond your storefront
- Being proactive against negative review and encouraging customer feedback
Don’t let one misguided comment drive away your business.
Email or call Interactive ID today at (888) 623-1891 to schedule a free consultation and begin building your online reputation.